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ERP System Optimization

A growing manufacturer optimized its Microsoft NAV ERP to improve inventory visibility, warehouse efficiency, and planning—supporting expansion without system replacement.

Client Overview

Industry : Manufacturing - Consumer Products

Straight Arrow Products is a fast-growing consumer products manufacturer operating in a highly competitive market. As demand increased, the organization needed greater accuracy, visibility, and execution across inventory management, warehouse operations, and order fulfillment.

While Microsoft NAV was already in place, the system was not fully aligned with evolving business needs—limiting its ability to scale efficiently and support operational growth.

The Challenge

As the business expanded, gaps began to emerge between operational processes and how the ERP system was being used. Inventory accuracy suffered due to limited warehouse visibility, planning processes lacked structure, and shipping operations were increasingly strained. Although the ERP system had strong capabilities, it was not being leveraged effectively, resulting in inefficiencies across warehousing, forecasting, and order fulfillment.

The organization needed to optimize—not replace—their ERP system to better support growth, improve execution, and enable scalable operations.

The Solution

espi partnered with Straight Arrow Products to optimize their existing Microsoft NAV environment through a structured, execution-focused approach. The engagement included:

Comprehensive current-state process reviews

In-depth analysis of NAV configuration, business processes, and add-on modules

Design of future-state workflows, including targeted system customizations

Enablement of multi-bin warehouse functionality

Implementation of handheld scanning to improve inventory accuracy

User training and education to drive adoption and consistent system usage

The solution aligned ERP functionality with real-world manufacturing and warehouse operations—without disrupting the existing system foundation.

Realized Benefits

Following implementation, Straight Arrow Products achieved measurable operational improvements, including:

Improved visibility and accuracy of inventory

In-depth analysis of NAV configuration, business processes, and add-on modules

Design of future-state workflows, including targeted system customizations

Enablement of multi-bin warehouse functionality

Implementation of handheld scanning to improve inventory accuracy

User training and education to drive adoption and consistent system usage

The solution aligned ERP functionality with real-world manufacturing and warehouse operations—without disrupting the existing system foundation.

Client Testimonial

The project brought additional resources in the development of the warehouse management processes. Project goals were accomplished by gaining a thorough understanding of the process and software requirements.”

— Controller

About espi

espi partners with manufacturers to optimize systems, processes, and execution. With deep operational expertise and disciplined implementation methods, we help organizations unlock the full value of their existing technology investments.

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